Who looks after you

Tonia grew up in the foothills and opened Balsam so a mountain town would have a place to slow down. She plans the busy weekends, and she is the person to call about a group.

Mirian begins every facial with a look at your skin and a talk about what you use at home. She works with mature and sensitive skin, and she speaks Spanish and English.

Carroll works with slow, steady pressure and a lot of patience for stiff shoulders after a long drive or a long hike. He looks after the sauna and the terrace soak, and he leads the hot stone visits.

Nari answers the phone, holds your time and walks you through a first visit. Ask her which weekends in the leaf season are filling up.