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311 North Main Street, Hendersonville, NC 28792Tuesday – Saturday: 9 a.m. – 6 p.m. · Sunday: 10 a.m. – 4 p.m. · Monday: ClosedTuesday – Saturday: 9 a.m. – 6 p.m.(828) 555-0106
BalsamHendersonville, North Carolina
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Day spa in Hendersonville, North Carolina

An unhurried day in the mountains

Massage, facials, a cedar sauna and a terrace soak, a short walk from Main Street. Come for an hour or stay the afternoon. We lay out the whole day before you book it.

Book your visitSee your first spa day
  • A first visit, laid out step by step
  • Cedar sauna and terrace soak
  • Gift cards for any amount
A stone terrace with a round cedar hot tub, a wooden bench and potted plants, with evergreen trees and water beyond the railing

Your first spa day, step by step

From the front door to the drive home: how long each part takes, what to wear and where you will wait.

Everything to know before you come
  1. 01
    20 minutes before your time

    Step 1: Arrive and wait

    Park on North Main or in the lot behind the building. Nari checks you in, and you wait in the sun room with tea until your therapist comes to find you.

  2. 02
    About 10 minutes

    Step 2: Change and settle

    A robe, towel and sandals are waiting in your locker, so wear whatever suits the drive. Bring a swimsuit only if you have added the sauna or the soak.

  3. 03
    30 to 90 minutes

    Step 3: Your treatment

    Your therapist asks about pressure and anything to avoid before you begin. During a massage you are covered by a sheet, and you can ask to change anything or stop at any time.

  4. 04
    As long as you like

    Step 4: Rest, then leave

    Tea and water in the sun room, the terrace if the weather is kind, and no one hurrying you out. Nari books your next visit before you go, if you like.

Sauna and terrace soak

Heat, with the rules in plain words

A cedar sauna and a wooden tub on the terrace, booked as an add-on to a treatment or on their own. Many guests find heat relaxing after a day outdoors.

Guests 18 and over. Wear a swimsuit in the sauna and the tub; we give you a robe, towel and sandals for the walk between. If you are pregnant or have been told to take care with heat, ask your doctor before you book.

Read how it works
A cedar sauna with two tiers of benches, a wooden bucket and ladle and a small window onto pine trees

Inside

Rooms, hands and robes

A therapist's hands working oil into a guest's shoulder and arm, the rest of the guest covered by a sheet
Massage, covered by a sheet
Sample
A row of cushioned loungers with folded robes, a tray of water glasses and a wide window onto green hills
The sun room
Sample
Two guests in white robes seen from behind on a daybed with a tea tray, looking out a tall window at trees and water
Tea by the window
Sample
A therapist's hands rinsing salt scrub from a guest's forearm with a warm cloth and a bowl of water
A salt scrub, rinsed with warm cloths
Sample
A stone bowl of warm oil with a wooden spoon on a wooden tray beside folded towels
Warm oil for massage
Sample
Three pairs of slippers on a wooden bench beside folded robes
Robes and slippers, ready for you
Sample

Sample photos.

The team

Who you will meet first

Four people, and Nari at the front desk is the one you will probably meet first.

Meet who you will see
  • Tonia Long, owner, in a deep teal blazer with silver locs, standing beside a stone counter in the lobby

    Tonia Long

    Owner

    Tonia grew up in the foothills and opened Balsam so a mountain town would have a place to slow down. She plans the busy weekends, and she is the person to call about a group.

  • Mirian Lopes, esthetician, in a sage green tunic seated on a stool beside a treatment table

    Mirian Lopes

    Esthetician

    • Esthetician License · NC Lic. 000000

    Mirian begins every facial with a look at your skin and a talk about what you use at home. She works with mature and sensitive skin, and she speaks Spanish and English.

  • Carroll Matthews, massage therapist, in a navy polo shirt, standing in a bright treatment room

    Carroll Matthews

    Massage therapist

    • Massage and Bodywork Therapist License · NC Lic. 000000

    Carroll works with slow, steady pressure and a lot of patience for stiff shoulders after a long drive or a long hike. He looks after the sauna and the terrace soak, and he leads the hot stone visits.

  • Nari Yeo at the front desk in an oatmeal knit top, seated at a pale stone counter

    Nari Yeo

    Front desk

    Nari answers the phone, holds your time and walks you through a first visit. Ask her which weekends in the leaf season are filling up.

Hours

When we are open

North Main Street in Hendersonville, with parking on the street and behind the building.

Directions
  1. MondayMonToday
    Closed
  2. TuesdayTueToday
    9 a.m. – 6 p.m.
  3. WednesdayWedToday
    9 a.m. – 6 p.m.
  4. ThursdayThuToday
    9 a.m. – 6 p.m.
  5. FridayFriToday
    9 a.m. – 6 p.m.
  6. SaturdaySatToday
    9 a.m. – 6 p.m.
  7. SundaySunToday
    10 a.m. – 4 p.m.

Hours shift with the seasons: in October, during the leaf weeks, we open on Mondays too, and from January through March we open at 10 a.m. On weekdays call ahead and we will fit you in if a room is open.

Questions before you book

More questions

How early should I arrive?

Twenty minutes before your time on a first visit. That gives you room to park, check in, change and sit with tea. If you arrive late we shorten the treatment so the next guest isn't kept waiting.

What should I wear?

Whatever is comfortable for the drive. We give you a robe, towel, sandals and a locker. Bring a swimsuit if you have added the sauna or the terrace soak.

I'm coming for the weekend with friends. Can we book together?

Yes. Groups of three or more book by phone so we can line up therapists and rooms. Call the front desk and ask for Tonia or Nari.

Can I use the sauna if I'm pregnant?

Please ask your doctor first. The policies page says who should ask before any heat, and Nari can help you choose a treatment that doesn't use it.

How do gift cards work?

A gift card works for any amount and for any service, and whoever receives it books like any guest.

Can I come without an appointment?

Most visits are booked ahead, especially on weekends. On weekdays, call and we will fit you in if a room is open.